Administering Users and User Groups

User and Group Library (SETTINGS menu > Users & User Groups) is where you can create, modify, and remove individual user accounts or groups of users from WhatsUp Gold. Upon accessing the library, the list of current users is displayed along with any assigned group memberships and authentication type. Use the following controls to administer WhatsUp Gold users and groups:

Add a user or user group

1. Click , then select from the dropdown menu that appears to create a new User or Group.
2. Select any user account displayed, then click to modify the settings for that user, to delete the user from WhatsUp Gold entirely, or to create a new user account using the settings and permissions for the selected account as a template.

Apply device specific user access

Select Configure Device Group Access Rights to allow the selected user to view and/or modify settings for specific groups and devices. This feature can be used when WhatsUp Gold manages administrative domains, each with their own devices, environment and level and scope of privilege. For such a case, any one user or administrator might needs to view/edit/consume monitor data only for relevant devices.

When Configure Device Group Access Rights is enabled, responsible individuals can grant each user permissions for only those devices for specific device groups. Please note, to add a device to a group, a user must have Group Write rights to that group.

Important: When you enable the Configure Device Group Access Rights, WhatsUp Gold users will only have access to devices as configured using Device Group Properties. It is best practice to begin these users with read-only access to their home device group increase privilege as need warrants.

Manage WhatsUp Gold user password policy

Click Password Policy Settings to manage settings specific to password usage with WhatsUp Gold including lockout, expiration, reuse, retention, notification, and complexity.

Important: Ipswitch recommends changing default passwords for both the admin and guest user accounts created automatically during WhatsUp Gold installation.

See Also Welcome to WhatsUp Gold Navigating the WhatsUp Gold User Interface Getting Started Running Discovery Device Management Network Environment Monitoring Application Monitoring with WhatsUp Gold Configuration Management Network Traffic Analysis Applying System Tasks WhatsUp Gold Settings Using the WhatsUp Gold Console Application JMX Browser Global SMTP Settings SMS Providers SMS Provider Details Critical Active Monitors Select computer Email Active Monitor Advanced Properties Tools: Layer 2 Trace IP/MAC Address Finder Using Email Notification Message Settings Select a Device Select a Home Device Group Welcome Guided Tour Setting LDAP or Cisco ACS credentials Percent Variables Discovery Percent Variables Alert Center Percent Variables Setup Actions for Passive Monitors Monitoring Application Performance Configure Monitors - Windows Event Log settings SNMP MIB Browser dialog CPU Threshold Custom Threshold Disk Threshold Interface Threshold Interface Errors and Discard Threshold Memory Threshold Ping Availability Threshold Ping Response Time Threshold Windows Event Log Threshold SNMP Trap Threshold Syslog Threshold Hyper-V Event Threshold VMware Threshold Blackout Summary Threshold Failover Threshold WhatsUpHealth Threshold Conversation Partners Threshold Network Traffic Analysis Custom Threshold Failed Connections Interface Traffic Threshold Top Sender/Receiver Access Point CPU Threshold Access Point Memory Threshold Banned Client MAC Threshold Device Over Subscription Threshold Excessive Rogue Threshold Rogue Access Point MAC Address Threshold Rogue Hidden SSID Threshold Rogue Specific SSID Threshold Rogue Unknown SSID Threshold Wireless Access Point RSSI Threshold Wireless Clients Bandwidth Threshold SMS Action Notification SMS Direct Notification Email Notification Manage Notification Policies Visualize Escalation Schedule Blackout Policies Example: On Call Rotation Scheduled Reports Library Choosing Business Hours Define a Date Range Enable Virtual Monitoring Event Listeners (VMware) Enable Virtual Monitoring Event Listeners (Hyper-V) Visualize, Print, Share, and Export Emailing Reports and Logs Exporting Log and Report Data Printing reports and logs Share Reports Interface Report Settings Column Sort and Picker Filter Row and Search Network Traffic Report Settings Scheduling maintenance Network Interfaces Add/Edit Network Interface Browse Active Directory Test LDAP Credentials Dashboarding, Reporting, and Logging Copyright notice